NTT DATA Recruitment 2023 | NTT DATA Eligibility Criteria, Responsibilities, Description, Online Application etc.: NTT DATA has published the latest job openings 2023 hiring freshers and experienced candidates for Helpdesk Associate position for Coimbatore location. Eligible and Interested candidates having a Bachelor’s Degree/ Graduation in the related fields and having IT software and hardware troubleshooting knowledge and skills (Win 10, MacOS, iOS, Android, Google Suite and Microsoft Environment) can apply online using the direct link given below. Go through all the details like- Eligibility/ Experience/ Responsibilities/ Professional skills etc. before making an online application for NTT DATA Recruitment 2023 for Helpdesk Associate freshers and experienced candidates for Coimbatore location.
NTT DATA Recruitment 2023: Hiring for Helpdesk Associate Position- Coimbatore location, Details:
Job Profile: Helpdesk Associate
Degree Required: Bachelor’s Degree/ Graduation in the related fields.
Job location: Coimbatore
Experience: Freshers and experienced candidates are eligible.
In these roles you will be responsible for:
- Provide exceptional IT Service Desk support, guidance and training to end-users for various IT devices, applications or processes.
- Record, Update and Escalate Support issues to the next level in a timely manner.
- Support all IT onboarding activities for end-users
- Work with our internal IT Teams on system testing, integration and maintenance.
- Engage in discovery of new IT business tools, to support our business users as well as our internal IT Team.
- Seek, Suggest, Evaluate and implement process and Technology improvements.
- Willing to learn & grow in other IT Business areas
Requirements for this role include:
- Excellent English written and verbal communication skills.
- Exceptional customer service skills.
- Great Team player
- Great communication skills, comfortable working with various stakeholders
- Strong troubleshooting skills, bug finding, and resolution
- Ability to work independently within a diverse global team
- IT software and hardware troubleshooting knowledge and skills (Win 10, MacOS, iOS, Android, Google Suite and Microsoft Environment)
In addition, preferable skills and behaviors include:
- Knowledge in First Level Support for Business applications as Oracle, Workday, BI, Agile, etc.
- Knowledge in Desktop Support
- Familiar with ITIL Concepts and Processes. Possesses knowledge.
Apply Before the link expires for NTT DATA Recruitment 2023.
Apply Online link- Click Here to Apply for NTT DATA Recruitment 2023.
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