Wipro Off Campus Drive 2023 Hiring Freshers As Customer Service Rep. (Graduates, MBA, BE/ B.Tech/ UG)

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Wipro Off Campus Drive 2023 | Wipro Eligibility Criteria, Selection Process, Online Application, Salary etc. | Apply for Wipro Jobs for Freshers : Wipro has published the latest job notification 2023 Hiring Freshers and Exp. Candidates for Customer Service Representative position for Gurugram and Noida location. Eligible candidates having a Graduates in B.Com, B.A, BCA, BBA, BHM, BSc & BSc IT, Full time MBA, BE, and B-Tech graduates with minimum 6 months of BPO experience can apply online for Wipro Off Campus Drive 2023 using the direct link given below. Go through all the details like- Eligibility/ Responsibilities/ Professional skills etc. before making an online application for Wipro Off Campus Drive 2023 for Customer Service Representative freshers and exp. candidates for Gurugram and Noida.

Wipro Off Campus 2023 | Customer Service Representative | Graduates, MBA, BE/ B.Tech/ UG |

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Company Details and Profile Overview

Organization Name Wipro Limited
Job Profile/ Type Customer Service Representative || Full-Time/ Internship.
Qualification Required Graduates, MBA, BE/ B.Tech/ UG Degree in the related fields.
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Working Location Gurugram and Noida, India location.
Target Batch 2019, 2020, 2021 and 2022 Batch pass-outs.
Experience Required 0 to 2 years of relevant work experience.

Responsibilities & Job Description Details

Responsibilities, Professional skills, Experience and Description required for Wipro Off Campus 2023 for fresher and experienced candidates for Customer Service Representative position for Noida and Gurugram location is given below. Candidates should have latest/ updated Resume/ CV and Original Documents (10th, 12th, Graduation, PG etc.), Certification if any, Recent Photo and a Valid ID proof. Selection/ Hiring process is Interview/ GD/ Technical/ Written and may depends upon HR/ Company policies.

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  • Customer Service through calls, Chats & emails. Ensure timely and accurate service delivery at defined productivity levels. Build client & domain knowledge to be able to deliver a resolution on the first conversation.
  • Ensure adherence to Client Service Level Agreements (SLAs) like Customer Satisfaction, Service Level, handle Time & Customer Effort. Maintain Internal & Client level delivery quality on calls, chats & email conversations.
  • Adhere to Customer Service Attendance & Accountability policies. Execute issue /query resolution and ensure proper documentation & follow-up. Identify, share and support operational improvements.

Eligibility, Experience/ Professional Skills

  • Graduates in B.Com, B.A, BCA, BBA, BHM, BSc & BSc IT (Except Stats, Maths Hons & Eco Hons). Full time MBA, BE, and B-Tech graduates with minimum 6 months of BPO experience. Undergraduate (Except pursuing any regular course/technical course, pursuing course with specialization in Stats, Maths, Hons & Eco Hons, current year 12th Pass out).
  • Experience 0- 2 yrs. Excellent communication skills. Should be flexible to work in rotational shifts. Proficient in computer usage and Basic knowledge on MS Office.
  • Defined career roadmap which offers growth opportunities. Performance based incentive program**. Investment in talent development and skills enhancement. Work life balance with 5 day work week.

Apply for Customer Service Representative

Eligible candidates should read all the details (Profile/ Experience / Eligibility/ Professional Skills) carefully before making an online application for Wipro Off Campus Drive 2023 for Customer Service Representative freshers and exp. candidates for Gurugram and Noida (apply asap; before the link expires). Interested candidates may bookmark this website URL, to get latest job updates in future.

Click Apply Direct Link Here

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