Wipro Bangalore Jobs 2023 | Wipro Eligibility Criteria, Responsibilities, Description, Online Application etc.: Wipro Technologies has published the latest job openings 2023 hiring freshers and experienced candidates for System Engineer position for Bangalore location. Eligible and Interested candidates having Bachelor/ Master’s Degree in computer science/ IT/ related fields and knowledge of Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN,Security App etc. over Remote Support technologies can apply online using the direct link given below. Go through all the details like- Eligibility/ Experience/ Responsibilities/ Professional skills etc. before making an online application for Wipro Bangalore Jobs 2023 for System Engineer freshers and experienced candidates for Bangalore location.
Wipro Bangalore Jobs 2023: Hiring for System Engineer Position- Bangalore location, Details:
Job Profile: System Engineer
Degree Required: Bachelor/ Master’s Degree
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Job location: Bangalore
Experience: Freshers and experienced candidates are eligible.
Responsibilities for Wipro Bangalore Jobs 2023:
- Excellent communication skills.
- Ability to Empathize, pacify and handle Irate Customers withExceptional communication skills.
- Technical Knowledge in Troubleshooting Base Operating systemIssues and eager to learn New Technologies.
- Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN,Security App etc. over Remote Support
- Answer incoming calls and respond to customer’s emails intimely manner.
- Manage and resolve customer complaints.
- Identify and escalate issues to supervisors as and when needed.
- Provide product and service information to customers.
- Research required information using available resources andOffer Solution to customers.
- Research, identify, and resolve customer complaints usingapplicable software.
- Route calls and tickets to appropriate resources and Domains whocan best support he user.
- Document all call information according to standard operatingprocedures.
- Recognize, document, and alert the management team of trends incustomer calls.
- Create SOPs for new Issues and resolution given.
- Complete call logs and reports.
Apply Before the link expires for Wipro Bangalore Jobs 2023.
Apply Online link- Click Here to Apply for System Engineer Position.
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