Trimble Off Campus Drive 2023: Hiring Customer Support Representative Freshers, Chennai


Trimble Off Campus Drive 2023 | Trimble Eligibility Criteria, Responsibilities, Description, Online Application etc.: Trimble has published the latest job openings 2023 hiring freshers and experienced candidates for Customer Support Representative position for Chennai location. Eligible and Interested candidates having Bachelor’s Degree or equivalent and Basic knowledge of computer – MS Windows & MS Office can apply online using the direct link given below. Go through all the details like- Eligibility/ Experience/ Responsibilities/ Professional skills etc. before making an online application for Trimble Off Campus Drive 2023 for Customer Support Representative freshers and experienced candidates for Chennai location.

Trimble Off Campus Drive 2023: Hiring for Customer Support Representative Position- Chennai, Details:

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Job Profile: Customer Support Representative

Degree Required: Bachelor’s Degree or equivalent.

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Job location: Chennai

Experience: Freshers and experienced candidates are eligible.

Job Responsibility for Trimble Off Campus Drive:

  • Interacts with customers, company sales and/or service representatives via telephone, email, text, chat or through other social media platforms, to handle a variety of pre-sales or post-sales service functions. Analyzes requests, provides solution or ascertains who best can provide the information, and routes the request to the appropriate department / individual
  • Resolves level 1 product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
  • Receives customer requests and prepares documents/trouble tickets related to processing returns (RMA), servicing and exchanges.
  • Contributes to team effort by accomplishing team metrics and SLA
  • Provides all billing related information to customers – help in resolving any billing issues
  • Receives, processes and verifies the accuracy of requests from customers utilizing the company’s internal tools and systems
  • Ensures and provides quality service to both internal and external customers.
  • Receives inquiries and contacts the organization’s other departments to resolve a variety of account related issues
  • Participates and provides expertise as a member of the Customer Care group
  • Attends regular meetings and feedback sessions

Qualifications & Experience for Trimble Off Campus Drive:

  • Bachelor’s Degree or equivalent
  • Relevent work experience preferred

Specific Skills required:

  • Process-oriented with high attention to detail
  • Basic knowledge of computer – MS Windows & MS Office
  • Excellent written and verbal communication skills
  • Problem solving and analytical skills.

Apply Before the link expires for Trimble Off Campus Drive 2023.

Apply Online link- Click Here to Apply for Customer Support Representative Position.

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