Thomson Reuters Recruitment 2023: Hiring Associate Systems Engineer (Bachelor/ Master Degree), Bangalore

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Thomson Reuters Recruitment 2023 | Thomson Reuters Eligibility Criteria, Responsibilities, Description, Online Application etc.: Thomson Reuters has published the latest job openings 2023 hiring freshers and experienced candidates for Associate Systems Engineer position for Bangalore location. Eligible and Interested candidates having Bachelor/ Master’s degree in computer science/ IT/ related fields and 1 to 2+ years of supporting IT infrastructure, Application & Cloud Services can apply online using the direct link given below. Go through all the details like- Eligibility/ Experience/ Responsibilities/ Professional skills etc. before making an online application for Thomson Reuters Recruitment 2023 for Associate Systems Engineer freshers and experienced candidates for Bangalore location.

Thomson Reuters Recruitment 2023: Hiring for Associate Systems Engineer Position- Bangalore location, Details:

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Job Profile: Associate Systems Engineer

Degree Required: Bachelor/ Master’s degree in computer science/ IT/ related fields.

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Job location: Bangalore

Experience: 1 to 2+ years of supporting IT infrastructure, Application & Cloud Services.

Essential Day-to-Day Responsibilities include:

  • Perform daily service checks, health evaluation of systems’ performance and capacity as assigned.
  • Provide diagnostics, troubleshooting, and quick/efficient resolution on all events/incidents
  • Escalated / notify appropriate support staff via established procedures. Document shift activity, facilitate and perform shift turnover.
  • Follow defined process to escalate Incidents to second level team. Must be capable of writing technical reports.
  • Track and coordinate all incidents until resolution and identify probable causes of failures in the Infrastructure & Application related issues.
  • Recommend on the possible solution / workaround to address the probable causes of failure.
  • Customer service: Demonstrate ability to take ownership and manage all support cases via emails/Service Management tools.
  • Work with customer and support teams to ensure client satisfactionTimely response to all the e-mails and requests
  • Attend team meetings, conference calls as necessary
  • Follow the defined Major Incident Management process as appropriate
  • Participate and contribute to Problem Management analysis of Major Incidents as needed.
  • Strong interpersonal skills & Team Player.
  • Able to interact with internal and global teams of all levels.
  • Initiate, coordinate, and at times lead recovery call for critical incidents
  • Implement improvements to existing processes/procedures, ensuring performance targets are met.

Required skills for Thomson Reuters Recruitment 2023:

  • 1 to 2+ years of supporting IT infrastructure, Application & Cloud Services.
  • 1+ years of mandatory NOC experience in similar environment would be an added advantage.
  • 1+ years of Windows, UNIX or Storage administration skills would be an added advantage.
  • 1+ years of excellent understanding of ITIL process with appropriate fundamental accreditation.
  • Excellent communication skills, verbal and written (Should be able to communicate to global teams and senior management)
  • Adapted to working under pressure and is comfortable multi-tasking in potentially high-pressure situations.
  • Strong collaboration skills.

Apply Before the link expires for Thomson Reuters Recruitment 2023.

Apply Online link- Click Here to Apply for Associate Systems Engineer Position.

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