Teradata Recruitment 2023: Hiring Customer Technical Support Specialist (Bachelor/ Master Degree)


Teradata Recruitment 2023 | Teradata Eligibility Criteria, Selection Process, Online Application, Salary etc. | Apply for Teradata Jobs for Freshers : Teradata has published the latest job notification 2023 Hiring fresher and exp. candidates for Customer Technical Support Specialist position for Hyderabad location. Eligible and Interested candidates having a Bachelor/ Master’s degree in the related fields and 0-2 years of Technical Support related experience can apply online for Teradata Recruitment 2023 using the direct link given below (apply ASAP; before the link expires). Go through all the details like- Eligibility/ Experience/ Responsibilities/ Professional skills etc. before making an online application (given below) for Teradata Recruitment 2023 for Customer Technical Support Specialist fresher and exp. candidates for Hyderabad location.

Teradata Recruitment 2023 | Customer Technical Support Specialist | Bachelor/ Master’s Degree Fresher |

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Company Details and Profile Overview

Organization Name Teradata
Job Profile/ Type Customer Technical Support Specialist || Full-Time/ Internship.
Qualification Required Bachelor’s/ Master’s Degree in the related fields.
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Working Location Hyderabad, India location.
Target Batch Not Specified.
Experience Required 0-2 years of Technical Support related experience.

Responsibilities & Job Description Details

  • Accept and respond to incoming calls and emails.
  • Provide Initial problem triage and clarify problem definition.
  • Search knowledge bases for known solutions to known problems.
  • Identification and management of duplicate incidents.
  • Extract logs, dumps, error files from customer systems.
  • Prepare and transmit source upgrade files.
  • Provide remote support to on-site resources.
  • Isolates standard problems.
  • Log problem resolution and support knowledge creation.
  • Coordinates activities associated with product/service resolution issues.
  • Apply search tools to identify previously developed solutions and recognize patterns and symptoms.
  • Coordinate with customers and end-users to implement solutions.
  • Track, monitor and maintain incident progress.
  • Work set schedules including weekends and holidays in support of 24X7 coverage.

Eligibility, Experience/ Professional Skills

Skills and Experiences You’ll Need to Be Successful: (Basic Qualifications)

  • Effective oral and written communications skills in Japanese and English language.
  • Read, write and speak Japanese Language – JLPT N3 and above
  • 0-2 years of Technical Support related experience.
  • Basic Database and Operating System knowledge
  • Experience in Help Desk/Customer service position is a plus

Ideally, you will also have the following: (Preferred Qualifications)

  • Knowledge of Support Center procedures and troubleshooting protocols.
  • Knowledge of UNIX, Linux, Windows and other current operating systems.
  • Knowledge of Teradata support tools including the installation of remote tools is a plus.

Apply for Teradata Recruitment 2023

Read all the details (Profile/ Experience / Eligibility/ Professional Skills) carefully before making an online application for Customer Technical Support Specialist fresher and exp. candidates for Hyderabad location (apply asap; before the link expires). Interested candidates may bookmark this website URL, for latest job updates in future.

Click Here to- Apply Online

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