Teradata Recruitment 2023 | Teradata Eligibility Criteria, Selection Process, Online Application, Salary etc. | Apply for Teradata Jobs for Freshers : Teradata has published the latest job notification 2023 Hiring fresher and exp. candidates for Customer Technical Support Specialist position for Hyderabad location. Eligible and Interested candidates having a Bachelor/ Master’s degree in the related fields and 0-2 years of Technical Support related experience can apply online for Teradata Recruitment 2023 using the direct link given below (apply ASAP; before the link expires). Go through all the details like- Eligibility/ Experience/ Responsibilities/ Professional skills etc. before making an online application (given below) for Teradata Recruitment 2023 for Customer Technical Support Specialist fresher and exp. candidates for Hyderabad location.
Teradata Recruitment 2023 | Customer Technical Support Specialist | Bachelor/ Master’s Degree Fresher |
Company Details and Profile Overview
|Job Profile/ Type||Customer Technical Support Specialist || Full-Time/ Internship.|
|Qualification Required||Bachelor’s/ Master’s Degree in the related fields.|
|Join WhatsApp | Telegram||Join WhatsApp Groups || Telegram Channel link|
|Working Location||Hyderabad, India location.|
|Target Batch||Not Specified.|
|Experience Required||0-2 years of Technical Support related experience.|
Responsibilities & Job Description Details
- Accept and respond to incoming calls and emails.
- Provide Initial problem triage and clarify problem definition.
- Search knowledge bases for known solutions to known problems.
- Identification and management of duplicate incidents.
- Extract logs, dumps, error files from customer systems.
- Prepare and transmit source upgrade files.
- Provide remote support to on-site resources.
- Isolates standard problems.
- Log problem resolution and support knowledge creation.
- Coordinates activities associated with product/service resolution issues.
- Apply search tools to identify previously developed solutions and recognize patterns and symptoms.
- Coordinate with customers and end-users to implement solutions.
- Track, monitor and maintain incident progress.
- Work set schedules including weekends and holidays in support of 24X7 coverage.
Eligibility, Experience/ Professional Skills
Skills and Experiences You’ll Need to Be Successful: (Basic Qualifications)
- Effective oral and written communications skills in Japanese and English language.
- Read, write and speak Japanese Language – JLPT N3 and above
- 0-2 years of Technical Support related experience.
- Basic Database and Operating System knowledge
- Experience in Help Desk/Customer service position is a plus
Ideally, you will also have the following: (Preferred Qualifications)
- Knowledge of Support Center procedures and troubleshooting protocols.
- Knowledge of UNIX, Linux, Windows and other current operating systems.
- Knowledge of Teradata support tools including the installation of remote tools is a plus.
Apply for Teradata Recruitment 2023
Read all the details (Profile/ Experience / Eligibility/ Professional Skills) carefully before making an online application for Customer Technical Support Specialist fresher and exp. candidates for Hyderabad location (apply asap; before the link expires). Interested candidates may bookmark this website URL, for latest job updates in future.
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