Iron Mountain Recruitment 2023 | Iron Mountain Eligibility Criteria, Responsibilities, Description, Online Application etc.: Iron Mountain has published the latest job openings 2023 hiring freshers and experienced candidates for Junior Associate position for Bangalore location. Eligible and Interested candidates having Any Graduate or Post-Graduate with experience in BPO sector especially in a calls handling process and Freshers with great communication upto 4 years of exp into International Voice can apply online using the direct link given below. Go through all the details like- Eligibility/ Experience/ Responsibilities/ Professional skills etc. before making an online application for Iron Mountain Recruitment 2023 for Junior Associate freshers and experienced candidates for Bangalore location.
Iron Mountain Recruitment 2023: Hiring Junior Associate Freshers (Graduate/ PG)- Bangalore location |
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|Job Profile/ Type||Junior Associate || Full-Time/ Internship.|
|Qualification Required||Graduate or Post-Graduate with experience in BPO sector especially in a calls handling process.|
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|Working Location||Bangalore, India location.|
|Experience Required||Freshers with great communication upto 4 years of exp into International Voice.|
Job Description for Iron Mountain Recruitment
This position is responsible for providing prompt and professional customer support by enriching all requests coming from customers & internal stakeholder’s enquiries at first contact to its respective departments in a professional and courteous manner. Ensure customers & internal stakeholder’s requirements are resolved in accordance with service level agreements and performance metrics. The position will be supporting internal and external customers with excellent customer service to uphold division policies and procedures.
- The position is challenging – it requires multitasking abilities, being flexible to change, solid customer service skills, excellent communication skills, sound reading comprehension of emails, strong system skills, reliability, excellent keyboarding skills and interpersonal ability with good oral and written communication.
Eligibility, Experience/ Professional Skills
Key Areas of Responsibility
- Examine all relevant information\ inquiry received through calls, email/fax from customer/internal stakeholders and use critical thinking to identify the type/category and skillset it should go to for resolution within Iron Mountain and concerned vendors.
- Attention to detail needed while reviewing and enrichment of each customer request
- Communicate effectively with company employees regarding proper required information and instructing them on proper procedures
- Maintain records for customer interaction, recording details including the actions taken on every request
Qualification Required for Iron Mountain Recruitment:
- Any Graduate or Post-Graduate with experience in BPO sector especially in a calls handling process .
- Experience: Freshers with great communication upto 4 years of exp into International Voice
- Candidates worked in an Customer Satisfaction index environment will be added advantage.
Apply for Iron Mountain Recruitment 2023
Click on the link given below to apply online for Iron Mountain Recruitment 2023 for Junior Associate position for Bangalore location (apply asap; before the link expires). Interested candidates may bookmark this website URL, for latest job updates in future.
Click Here to- Apply Online
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