Bentley Systems Off Campus 2023: Hiring Technical Support Engineer (Bachelor/ Master’s Degree), Kolkata


Bentley Systems Off Campus 2023 | Bentley Systems Eligibility Criteria, Responsibilities, Description, Online Application etc.: Bentley Systems has published the latest job openings 2023 hiring freshers and experienced candidates for Technical Support Engineer position for Kolkata location. Eligible and Interested candidates having Bachelor/ Master’s degree in computer science/ IT/ related fields and knowledge of the related fields can apply online using the direct link given below. Go through all the details like- Eligibility/ Experience/ Responsibilities/ Professional skills etc. before making an online application for Bentley Systems Off Campus 2023 for Technical Support Engineer freshers and exp. candidates for Kolkata location.

Bentley Systems Off Campus 2023: Hiring for Technical Support Engineer Position- Kolkata location, Details:

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Job Profile: Technical Support Engineer

Degree Required: BE/ B.Tech/ BCA/ ME/ M.Tech / Similar

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Job location: Kolkata

Experience: Freshers and experienced.

Responsibilities for Bentley Systems Off Campus 2023:

  • Resolving users’ application questions or problems in the areas of software configurations/setup, product functionality and bugs/enhancements.
  • Enabling successful user outcomes through a proactive support (e.g., User Success Program).
  • Building a strong relationship with the user to become a “trusted advisor”.
  • Identify consumption gaps in product and conveying user feedback to product development team.
  • Focus on the adoption of the relevant features of the product set.
  • Identifying and sharing relevant content with the wider user community.
  • Keeping user informed of how and when problems are resolved.
  • Perform follow up, testing, and troubleshooting of products, responsible for appropriate referral to other support and quality assurance areas.
  • Promoting and maintaining a high quality, professional, service & adoption-oriented company image among users.
  • May travel to User sites on occasions.
  • Able to work in different shift hours for Global users (different time zones).

Required Knowledge, Skills, Abilities, and Experience:

  • Ability to resolve application problems via Community interactions (forums), telephone and e-mail.
  • Strong technical authoring skills to create high quality knowledge content to enable user self-service.
  • Excellent English verbal and written communication skills with ability to convey complex technical details.
  • Good verbal and written communication skills in any other global language would be advantageous.
  • Must be self-motivated and proactive, possessing strong desire to learn and a team player.
  • Experience in CAD/BIM applications would be added benefit.
  • Civil/Architectural Engineering degree or experience in building, site design, etc. advantageous.

Apply Before the link expires for Bentley Systems Off Campus 2023.

Apply Online link- Click Here to Apply for Technical Support Engineer Position.

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