Zycus Off Campus 2023: Hiring Technical Support Executive, BE/ B.Tech Degree- Bangalore location


Zycus Off Campus Drive 2023 | Zycus Eligibility Criteria, Responsibilities, Description, Online Application etc.: Zycus has published the latest job opportunity 2023 Hiring freshers and experienced candidates for Technical Support Executive position for Bangalore location. Eligible and Interested candidates having a Engineering Graduate (B.E./B.Tech) in CS/ IT/ Electronics and having 0 to 1 years of relevant work experience can apply online for Technical Support Executive position using the direct link given below Go through all the details like- Eligibility/ Experience/ Responsibilities/ Professional skills etc. before making an online application for Zycus Off Campus 2023 for Technical Support Executive fresher and experienced candidates for Bangalore location.

Zycus Off Campus Drive 2023 Hiring Technical Support Executive Details:

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Job Profile: Technical Support Executive

Degree Required: Engineering Graduate (B.E./B.Tech) in CS/ IT/ Electronics

Salary: Not Disclosed

Job location: Bangalore

Experience: 0 to 1 years.

Job Description for Zycus Off Campus 2023

Zycus is looking for Engineering Graduates in Computer Science, IT or Electronics with 0-1 years experience to join us as (Technical Support Executive) Product Technical Analyst.

As a Technical Support Executive at Zycus, you will:

  • Be part of a 24/7 support team supporting Zycus’s Source-to-Pay procurement suite.
  • Be the first point of Contact for Customers having queries/ issues related to Zycus products.
  • Work with the Technical Account Management Team to ensure deliverables are on-time, increase efficiency and resolve issues for customers by coordinating with multiple Teams from Zycus & Customer side to achieve Customer Satisfaction.
  • Participate and contribute to best practices (tools/process), knowledge sharing & find ways to automate and ideate new things to enhance Customer experience, reduce manual efforts and suggest new processes.
  • Work with customers and internal stakeholders while participating and facilitating testing including User Acceptance Testing.
    Evaluate and suggest innovative solutions and workarounds for customer requirements.
  • Work efficiently on, Zycus products configuration, Incident Management Tools, MS-Excel, etc.
  • Provide strong technical understanding of Zycus product with the ability to discuss and demonstrate the Zycus Solution and how it may be configured to meet a customer’s business needs.

Job Requirement

  • Engineering Graduate (B.E./B.Tech) in CS/IT/Electronics.
  • Experience Level: 0-1 years.
  • Strong written and verbal communication skills.
  • Willingness to work in Shifts.
  • Flexible, enthusiastic approach to work including a strong desire to learn new tools & techniques to solve business problems.
  • Ability to collaborate with various internal and external stakeholders.
  • Ability to multitask, learn, execute and excel.
  • Understanding of Supply chain operations, e-procurement tools, Incident Management Tools & knowledge of ITIL concepts will be an added advantage.

Apply Before the link expires for Zycus Off Campus 2023.

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