Wipro Off Campus Drive 2022 | Wipro Careers, Eligibility Criteria, Selection Process, Online Application, Salary etc. | Apply for Wipro Jobs for Freshers : Wipro has published the latest jobs openings 2022 for fresher candidates for IT Service Desk Engineer position for across India location. Eligible and Interested candidates having Bachelor’s/ Graduation Degree in the related fields and knowledge/ experience of the related fields can apply online for Wipro Recruitment 2022 using the direct link given below (apply ASAP; before the link expires). Go through all the details like- Eligibility/ Experience/ Responsibilities/ Professional skills etc. (given below) for Wipro Off Campus Drive 2022 for IT Service Desk Engineer fresher candidates for across India location.
Wipro Off Campus Drive 2022 | IT Service Desk Engineer | Any Degree Freshers | Across India location |
Company Details and Profile Overview
|Organization Name||Wipro Limited|
|Job Profile/ Type||IT Service Desk Engineer || Full-Time/ Internship|
|Qualification Required||Bachelor’s/ Graduation Degree in the related fields.|
|Working Location||Bangalore, Chennai, Hyderabad, Delhi, Mumbai and Pune, India location.|
|Join WhatsApp | Telegram||Join WhatsApp Groups || Telegram Channel|
|Target Batch||2020 and 2021 Batch pass-outs are eligible.|
|Experience Required||Fresher candidates are eligible to apply.|
|Hiring Process||Interview/ GD/ Technical || HR Discussion (May depends on HR/ Company).|
Responsibilities & Description Details
- Followings are the job Responsibilities, Professional skills, Experience and Description required for Wipro Off Campus Drives 2022 for fresher candidates for IT Service Desk Engineer position for across India location.
|Latest Fresher Jobs||Internship (2022-23)|
|HOT Jobs (Top MNC)||Online Technical Courses|
|Jobs for 2021 Batch||Jobs for 2022 Batch|
- Open, logs, prioritise, assigns and closes cal logged in the IT SD.
- Ask the customer end uses for all relevant information concerning the call made or issue reported by the customer and users.
- Attempts to resolve and define enquiries while on the telephone, to meet the agreed upon service level for first call resolution.
- Routes the enquiries to resolver group as appropriate.
- Reroutes misdirected calls.
- Escalates tickets which have a not been resolved by SD, in accordance with customer escalation procedures.
- Provide status and updates on tickets to athorised users.
Eligibility, Exp. & Professional Skills
- Bachelor’s/ Graduation Degree in the related fields and knowledge/ experience of the related fields.
- Candidate should be proficient in reading, writing and speaking English.
- Equivalent test of spoken and written and technical IT specific knowledge, in both and English.
- Answer calls and service requests from end users and track status and progress to resolution.
- Reopen ticket or create a new ticket to follow up if the user indicates that the enquiry was not resolved to their satisfaction.
- Makes recommendation for updates to the KB databases.
Documents Required/ How to Apply
- Updated Resume/ CV and Original Documents of all (10th/ 12th/ Graduation/ PG).
- Recent Photo (passport size) & A Valid ID proof (Aadhar/ PAN/ Passport).
- Technical Course Certification, and Experience letter, (Original) if any..
- Click on Apply Link– to go to the official website of recruiter or company.
- Check Eligibility Criteria, Responsibilities, Skills & Other Details carefully, before making an online application.
- Click “Apply Now“/ “Apply Online” button and submit an online application.
Apply for Service Desk Engineer Jobs
Eligible candidates should read all the details (Profile/ Experience / Eligibility/ Professional Skills) carefully before making an online application for Wipro Off Campus Drive 2022 for IT Service Desk Engineer fresher candidates for Bangalore location (apply asap; before the link expires). Interested candidates may bookmark this Page/ URL, to get latest job updates in future. And you may also share this article with your friends.