Wipro Off Campus Drive 2022 | IT Service Desk Engineer | Bachelor’s Degree Fresher| Across India location

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Wipro Off Campus Drive 2022 | Wipro Careers, Eligibility Criteria, Selection Process, Online Application, Salary etc. | Apply for Wipro Jobs for Freshers : Wipro has published the latest jobs openings 2022 for fresher candidates for IT Service Desk Engineer position for across India location. Eligible and Interested candidates having Bachelor’s/ Graduation Degree in the related fields and knowledge/ experience of the related fields can apply online for Wipro Recruitment 2022 using the direct link given below (apply ASAP; before the link expires). Go through all the details like- Eligibility/ Experience/ Responsibilities/ Professional skills etc. (given below) for Wipro Off Campus Drive 2022 for IT Service Desk Engineer fresher candidates for across India location.

Wipro Off Campus Drive 2022 | IT Service Desk Engineer | Any Degree Freshers | Across India location |

Company Details and Profile Overview

Organization Name Wipro Limited
Job Profile/ Type IT Service Desk Engineer  || Full-Time/ Internship
Qualification Required Bachelor’s/ Graduation Degree in the related fields.
Working Location Bangalore, Chennai, Hyderabad, Delhi, Mumbai and Pune, India location.
Join WhatsApp | Telegram Join WhatsApp Groups || Telegram Channel
Target Batch 2020 and 2021 Batch pass-outs are eligible.
Experience Required Fresher candidates are eligible to apply.
Hiring Process Interview/ GD/ Technical || HR Discussion (May depends on HR/ Company).

Responsibilities & Description Details

  • Followings are the job Responsibilities, Professional skills, Experience and Description required for Wipro Off Campus Drives 2022 for fresher candidates for IT Service Desk Engineer position for across India location.
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  • Open, logs, prioritise, assigns and closes cal logged in the IT SD.
  • Ask the customer end uses for all relevant information concerning the call made or issue reported by the customer and users.
  • Attempts to resolve and define enquiries while on the telephone, to meet the agreed upon service level for first call resolution.
  • Routes the enquiries to resolver group as appropriate.
  • Reroutes misdirected calls.
  • Escalates tickets which have a not been resolved by SD, in accordance with customer escalation procedures.
  • Provide status and updates on tickets to athorised users.

Eligibility, Exp. & Professional Skills

  • Bachelor’s/ Graduation Degree in the related fields and knowledge/ experience of the related fields.
  • Candidate should be proficient in reading, writing and speaking English.
  • Equivalent test of spoken and written and technical IT specific knowledge, in both and English.
  • Answer calls and service requests from end users and track status and progress to resolution.
  • Reopen ticket or create a new ticket to follow up if the user indicates that the enquiry was not resolved to their satisfaction.
  • Makes recommendation for updates to the KB databases.

Documents Required/ How to Apply

  • Updated Resume/ CV and Original Documents of all (10th/ 12th/ Graduation/ PG).
  • Recent Photo (passport size) & A Valid ID proof (Aadhar/ PAN/ Passport).
  • Technical Course Certification, and Experience letter, (Original) if any..
  • Click on Apply Link– to go to the official website of recruiter or company.
  • Check Eligibility Criteria, Responsibilities, Skills & Other Details carefully, before making an online application.
  • Click “Apply Now“/ “Apply Online” button and submit an online application.

Apply for Service Desk Engineer Jobs

Eligible candidates should read all the details (Profile/ Experience / Eligibility/ Professional Skills) carefully before making an online application for Wipro Off Campus Drive 2022 for IT Service Desk Engineer fresher candidates for Bangalore location (apply asap; before the link expires). Interested candidates may bookmark this Page/ URL, to get latest job updates in future. And you may also share this article with your friends.

Click Here to Apply Online

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