Tata Communications Recruitment 2022 | Customer Service Executive | BE/ B.Tech Fresher | Hyderabad Job

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Tata Communications Recruitment 2022 | Tata Communications Careers, Eligibility Criteria, Selection Process, Online Application, Salary etc. | Apply for Tata Communications Jobs for Freshers : Tata Communications has published the latest jobs openings 2022 for fresher and experienced candidates for Customer Service Executive position for Hyderabad location. Eligible and Interested candidates- Engineering graduates in the related fields/ disciplines and 0 to 4 years of relevant work experience (CCNA/ CCNP certification is preferred) can apply online for Tata Communications Off Campus 2022 using the direct link given below (apply ASAP; before the link expires). Go through all the details like- Eligibility/ Experience/ Responsibilities/ Professional skills etc. (given below) for Tata Communications Recruitment 2022 for Customer Service Executive fresher and experienced candidates for Hyderabad job location.

Tata Communications Recruitment 2022 | Customer Service Executive | BE Btech Fresher | Hyderabad Job|

Company Details and Profile Overview

Organization Name Tata Communications
Job Profile/ Type Customer Service Executive || Full-Time/ Internship/ Part-Time.
Qualification Required Engineering Graduates in the related fields/ disciplines.
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Working Location Hyderabad, India location.
Target Batch 2018, 2019, 2020 and 2021 Batch pass-outs are eligible.
Experience Required 0 to 4 years of relevant work experience (CCNA/ CCNP certification is preferred).

Responsibilities & Description Details

Responsibilities, Professional skills, Experience and Description required for Tata Communications Recruitment 2022 for fresher and experienced candidates for Customer Service Executive position for Hyderabad location is given below. Candidates should have latest/ updated Resume/ CV and Original Documents (10th, 12th, Graduation, PG etc.), Certification if any, Recent Photo and a Valid ID proof to apply online for any job. Selection/ Hiring process is Interview/ GD/ Technical/ Written and may depends upon HR/ Company policies.

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  • Responsible for the equipments operation and maintenance (fault, configuration, alarm, performance and security) or network components to drive network efficiency and availability. Ensure efficient and effective technical customer service as per SLA.
  • Manage technical support centre (helpdesk) and operations of escalation desk/ tickets for all NOC and soc issues. Review l3 and l4 incidents and ensure resolution efficiency to ensure smooth operation and maintenance of network components and other specified equipment to drive network efficiency and availability.
  • This group of specialist provides technical expertise in assisting clients with installations, maintenance, upgrades and repairs for IP, transport, voice and mobility, WALAATMs. Maintain quality standards to achieve optimal level of operation and KPI targets.

Eligibility, Experience/ Professional Skills

  • Operational role which is responsible for delivery results that have direct impact on the achievement of results within service assurance. Works under direct supervision. Able to identify problems and provide input to improve, change or adapt existing methods and techniques drawing from personal experience and feedback.
  • Actively acquire more complex skills, techniques, operating practices, knowledge of abstract concepts in order to progress towards full proficiency in the field of specialisation.
  • Has skills and a knowledge that will allow them to adapt to effectively deal with unfamiliar issues, challenges, problems within their field of specialization. Engineering graduates with 0 to 4 years of relevant work experience , CCNA/ CCNP certification is preferred.

Apply for Customer Service Executive Job

Eligible candidates should read all the details (Profile/ Experience / Eligibility/ Professional Skills) carefully before making an online application for Tata Communications Recruitment 2022 for Customer Service Executive fresher and experienced candidates for Hyderabad job location (apply asap; before the link expires). Interested candidates may bookmark this website URL, to get latest job updates in future. And you may also share this article with your friends on WhatsApp, Telegram & Facebook.

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