Tata Communications Off Campus 2022 | Jr. Customer Service Executive | Bachelor’ Degree, Pune Job location

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Tata Communications Off Campus Drive 2022 | Tata Communications Eligibility Criteria, Selection Process, Online Application, Salary etc. | Apply for Tata Communications Jobs for Freshers : Tata Communications has published the latest job notification 2022 for fresher and experienced candidates for Jr. Customer Service Executive position for Pune location. Eligible candidates having a Bachelor’s Degree/ Graduation in the related fields and 0 to 2 years of relevant work experience can apply online for Tata Communications Off Campus 2022 using the direct link given below. Go through all the details like- Eligibility/ Experience/ Responsibilities/ Professional skills etc. before making an online application for Tata Communications Off Campus 2022 for Jr. Customer Service Executive fresher and exp. candidates for Pune location.

Tata Communications Off Campus 2022 | Jr. Customer Service Executive | Graduate Freshers Apply Online |

Company Details and Profile Overview

Organization Name Tata Communications
Job Profile/ Type Jr. Customer Service Executive || Full-Time/ Internship/ Part-Time.
Qualification Required Bachelor’s Degree/ Graduation in the related fields.
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Working Location Pune, India location.
Target Batch 2018, 2019, 2020 and 2021 Batch pass-outs are eligible.
Experience Required 0 to 2 years of relevant work experience.

Responsibilities & Job Description Details

Responsibilities, Professional skills, Experience and Description required for Tata Communications Off Campus 2022 for fresher and experienced candidates for Jr. Customer Service Executive position for Pune location is given below. Candidates should have latest/ updated Resume/ CV and Original Documents (10th, 12th, Graduation, PG etc.), Certification if any, Recent Photo and a Valid ID proof. Selection/ Hiring process is Interview/ GD/ Technical/ Written and may depends upon HR/ Company policies.

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  • Responsible for the equipment’s operation and maintenance (Fault, configuration, alarm, performance and security) or network components to drive network efficiency and availability. Ensure efficient and effective technical customer service as per SLAs.
  • Manage Technical Support Center (helpdesk) and operations of escalation desk/tickets for all NOC and SOC issues. Review L3/L4 incidents and ensure resolution efficiency to ensure smooth operation and maintenance of network components and other specified equipment (e.g. ATMs) to drive network efficiency and availability.
  • This group of specialists provides technical expertise in assisting clients with installations, maintenance, upgrades and repairs for IP, Transport, Voice and Mobility, WLA ATMs. Maintain quality standards to achieve optimal levels of operation and KPI targets.

Eligibility, Experience/ Professional Skills

  • Apply broad knowledge of one area within Service Assurance or advanced knowledge of specific professional/operational practices. Checks for problems in existing systems and modifies work processes following defined procedures.
  • Operational role responsible for achieving day-to-day objectives. Works under direct supervision No prior work related experience required Education: Graduate Experience: 0-2 years.
  • Assure platform and service availability to the customers, through least cost routing, thereby ensuring SLA compliance and QoS of the customer services. Drive initiatives, industrialization, and efficiencies to network facilities for improvements (i.e. enhancements, updates, upgrades, new systems).

Apply for Jr. Customer Service Executive

Eligible candidates should read all the details (Profile/ Experience / Eligibility/ Professional Skills) carefully before making an online application for Tata Communications Off Campus 2022 for Jr. Customer Service Executive fresher and exp. candidates for Pune location (apply asap; before the link expires). Interested candidates may bookmark this website URL, to get latest job updates in future.

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