Nokia Off-Campus 2020 Recruitment Drive for Freshers: Nokia has published the latest jobs openings 2020 for fresher candidates for Customer Technical Support position for Bangalore location. Eligible and Interested candidates – Fresh graduates or 1 year experience with Bachelor’s degree in any engineering field can apply online for Nokia Customer Technical Support Off-Campus 2020 Recruitment openings using the direct link given below. Other details like- Eligibility/ Job Responsibilities/ Job Profile/ Job location/ Experience Details/ Professional skills etc. for Nokia Customer Technical Support jobs openings 2020 is given below. Job seekers are advised to read all the details carefully before making an online applications for Nokia Customer Technical Support jobs openings 2020 for fresher candidates for Bangalore location.
Nokia Customer Technical Support Recruitment 2020 | Fresher Candidates Apply Online for Bangalore Jobs 2020.
Nokia Customer Technical Support Job Profile
|Job Profile||Customer Technical Support|
|Working Location||Bangalore, India || Register For BE/B.Tech Off-Campus Jobs|
|Target Batch||2019/ 2020 Batch Pass-Out Candidates.|
|Qualification Required||Fresh graduates or 1 year experience with Bachelor’s degree in any engineering field.|
|Expected Salary||Not Specified. >>>>>|| Join Our Telegram Channel|
|No. Of Vacancies||Not Specified.|
|Experience Required||Freshers and Experienced both are eligible.|
|Hiring Process||Interview/ GD/ Technical || Learn SQL/ Java/ Python/ C++|
|Job Type||Full-time/ Part-Time/ Internship|
Last Date to Apply– Apply Online for Nokia Customer Technical Support jobs openings 2020 ASAP using the direct link given below.
Nokia Customer Technical Support Responsibilities
About the Role/ Description
- Drive outages and restore the services in synchronization with the customer, partners and Technical support.
- Resolve incidents within defined time period, and escalate unresolved incidents to Technical Support Operations, outside Equipment Manufacturer (OEM), third-party providers, etc.
- Manage the communication during incidents, for ongoing tickets or when requested.
- Produce Incident Reports, conduct RCA analyze and lesson learned.
- Reviewing and auditing the process, ensure team compliance to processes.
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- Producing management information, including KPIs and report using management tools.
- Monitoring the effectiveness of incident management and making recommendations for improvement and actions tracking.
- Driving, developing, managing and maintaining the major incident process and associated procedures.
- On call duty for out of hours incidents.
- Provide inputs for the products quality assessment and process improvements.
Qualification/ Experience/ Skills Required
- Fresh graduates or 1 year experience with Bachelor’s degree in any engineering field.
- Fluency in English (both oral and written)
- Customer service skills.
- Ability to excel when under pressure.
- Culturally adaptable and flexible;
- Analytical skills.
- Self Motivated.
- UNIX, Linux OS.
- Experience in Microsoft office tools.
- Java Script, Python, shell scripting understanding.
- Understanding of Network Management function in the network.
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- Customer focus.
- Manage Execution.
- Foster Open Communication.
- search to learn Continuously.
- Team Management.
- Costumer Relationships.
- Project Management.
Apply for Customer Technical Support Jobs
Candidate should read Job Profile/ Experience Required/ Eligibility/ Job Location/ Professional Skills etc. carefully before making an online application for Nokia Customer Technical Support jobs openings 2020 for fresher candidates for Bangalore location.
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