IBM Hiring Fresher As Technical Support Associate for Bangalore location


IBM Off-Campus 2020 Recruitment Drive for Fresher Candidates: IBM has published the latest jobs openings 2020 for fresher & experienced candidates for Technical Support Associate position for Bangalore location. Eligible and Interested candidates having Bachelor’s Degree and 0 to 2 years of experience in IT industry can apply online for IBM Technical Support Associate Off-Campus openings 2020 using the direct link given below. Other details like- Eligibility/ Job Responsibilities/ Job Profile/ Job location/ Experience Details/ Professional skills etc. for IBM Technical Support Associate jobs openings 2020 is given below. Job seekers are advised to read all the details before making an online applications for IBM Technical Support Associate jobs openings 2020 for fresher candidates for Bangalore location.

IBM Technical Support Associate Recruitment 2020 | Fresher & Exp. Candidates Apply For Bangalore Jobs.

IBM Technical Support Associate Job Profile

Last Date to Apply– Apply Online for IBM Technical Support Associate jobs openings 2020 ASAP using the direct link given below.

Technical Support Associate Job Description

  • Be a part of a team of technical experts, motivated by a desire to facilitate customers and be responsible for providing voice support to IBM internal End users and External commercial accounts End users across North America, EMEA, and Asis Pacific.
  • Handling complex customers scenario, documenting solutions and effectively providing dependable and timely resolution to all product related technical issues experienced by the customers.
  • Providing remote infrastructure support delivery and performing problem cause analysis.
  • Collaborating with fellow support colleagues and other internal organizations to provide superior customer service.
  • Register For BE/B.Tech Off Campus Job Openings.
  • Acting as a customer advocate by working directly with customers on high priorities issues to deliver timely resolution and capture customer feedback to influence process/ product improvements.
  • Anticipating customer needs and effectively addressing concern related to their issues or resolution.
  • Provide direct technical assistance to customers via phone, email, chat.
  • Working knowledge in commercially standards software applications and major desktop operating systems.
  • Proven time management and prioritization skills.

Important Note-

Qualification, Experience & Skills Required

  • 0 to 2 years of experience in IT industry.
  • Proficient to ensure customer issues are resolved in the most timely and effective manner possible.
  • Demonstrable ability to handle various tasks or projects with changing priorities.
  • Experience to utilize available time efficiently in order to achieve effective and efficient results.
  • Hands-on experience to assemble a complete and accurate / symptom description of reported issues.
  • Solide experience to successfully solve problems and narrow down reported issues, identify root causes and find creative solutions to effectively address customer concerns.
  • ***Learn and Grow- CSS, HTML Java, Python, C++ & More
  • Ability to identify basic hardware parts and aware of basic hardware concepts.
  • Experience in User level familiarity with at least one email client- Outlook, Notes etc.
  • Questioning skills, Probing skills/ as relevant to the issue and level of the caller.
  • Find opportunity and implement process improvements.
  • Ability to empathize and work with customer in real time to resolve with issues.

Apply for Technical Support Associate Jobs

Candidate should read Job Profile/ Experience Required/ Eligibility/ Job Location/ Professional Skills etc. carefully before making an online application for IBM Technical Support Associate jobs openings 2020 for fresher candidates for Bangalore location.

Online Application Link—-> Click Here to Apply Online

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