Dell Off-Campus 2021 Recruitment Drive for Fresher Candidates : Dell has published the latest jobs openings 2021 for fresher candidates for Technical Support Technician position for Bangalore location. Eligible and Interested candidates – Undergraduates with at least 12 months of international call center / 24 months of domestic call center or any other work experience – full time experience can apply online for Dell Technical Support Technician Off-Campus 2021 Recruitment openings using the direct link given below. Other details like- Eligibility/ Job Responsibilities/ Job Profile/ Job location/ Experience Details/ Professional skills etc. for Dell Technical Support Technician jobs openings 2021 is given below. Job seekers are advised to read all the details before making an online applications for Dell Technical Support Technician jobs openings 2021 for fresher candidates for Bangalore location.
Dell Technical Support Technician Recruitment 2021 | Fresher/ Exp. Candidates Apply Online for Bangalore Jobs.
Technical Support Technician Job Profile
|Job Profile||Technical Support Technician|
|Working Location||Bangalore, India || Register For BE/B.Tech Off-Campus Jobs|
|Target Batch||2018/ 2019 Batch candidates are eligible.|
|Qualification Required||Minimum Graduate in any stream (10+2+3).|
|Expected Salary||Not Specified. >>>>>|| Join Our Telegram Channel|
|No. Of Vacancies||Not Specified.|
|Experience Required||At least 12 months of international call center / 24 months of domestic call center or any other work experience – full time experience|
|Hiring Process||Interview/ GD/ Technical || Learn SQL/ Java/ Python/ C++|
|Job Type||Full-time/ Part-Time/ Internship|
Last Date to Apply– Apply Online for Dell Technical Support Technician jobs openings 2021 ASAP using the direct link given below.
Technical Support Technician Responsibilities
|Latest Fresher Jobs||Internship for Freshers|
|HOT Jobs (Top MNC)||Online Technical Courses|
|Jobs for 2020 Batch||Jobs for 2021 Batch|
About the Role/ Description-
- Responsibilities for providing telephone support for customers on operation or maintenance of Dell products.
- Assist phone customers by diagnosing problems, and providing resolutions for technical and service issues.
- Responsible for EWS, Total Solutions, YTT and in warranty extension sales.
- Performs work in accordance to standardized policies and procedures.
- Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.
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- Documents problems in the support solution database for diagnostics an solution implementation.
- Ensure proper escalation procedures are followed.
- Responsible for customer satisfaction through effective handling of customer problems.
- Work required strong analytical ability to resolve complex technical issues in addition to effective phone communication skills.
Qualification/ Experience/ Skills Required
Skills/ Experience Required-
- Minimum Graduate in any stream (10+2+3).
- Undergraduates with at least 12 months of international call center / 24 months of domestic call center or any other work experience – full time experience.
- Should be willing to work in shifts in a 24 X7 work environment.
- Fluent communication in English and Hindi.
- Learn SQL/ Java/ Python & More || Follow Our LinkedIn Page
- Excellent telephone soft skills & through telephone functional skills.
- Ability to handle stressful situations.
- Ability to deal professionally with irate customers.
- Good knowledge of PC Hardware / Software for desktop & portable systems,
- Any relevant Certification / Technical Qualifications.
Apply for Technical Support Technician jobs
Candidate should read Job Profile/ Experience Required/ Eligibility/ Job Location/ Professional Skills etc. carefully before making an online application for Dell Technical Support Technician jobs openings 2021 for fresher candidates for Bangalore location.
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